Adani Electricity Mobile App

Download the Adani Electricity Mobile App and carry convenience at your fingertips

Scan the QR code or click on the app icons to download the Adani Electricity Mobile App now


  • What are the features offered by the Adani Electricity Mobile App?

    a. Easy registration and login:

      i. Register using registered Mobile No. / Account No.

      ii. Access with Fingerprint / Facial Recognition

    b. Payments and receipts:

      i. Pay Monthly Bill

      ii. Pay Security Deposit

      iii. Download Payment Receipt - Bill Payment

      iv. Download Payment Receipt - SD Payment

    c. Bill Copies & Account statement:

      i. Download Bill Copy for last 6 months

      ii. Download Account statement for 12 months duration

      iii. Register for Paperless Billing

      iv. Change Bill Language

    d. Complaint registration & status:

      i. Register No Supply Complaints

      ii. Register Street Light Complaints

      iii. Check Outage Status

    e. Meter Reading:

      i. Check Meter Reading History

      ii. Submit Meter Reading & meter reading image

    f. Locate touchpoints:

      i. Genius Pay & CCC locations on Maps

    g. Other features:

      i. Add Multiple Accounts

      ii. Check Consumption Trend

      iii. Check Payment Pattern

      iv. Month on Month Consumption Comparison

      v. Opt-in for WhatsApp services

      vi. Chatbot - Elektra

      vii. Social Media Pages - plug-ins

      viii. One touch button for 24x7 Call Center – 19122

  • What are the new features in this app, as compared to the old app?

    Following are the new features added in the revamped version of the app:

      a. Hassle-free registration & login process, via registered mobile no. or account no.

      b. Use fingerprint, Face ID or OTP to login

      c. Submit your meter reading

      d. Download receipts of payments made

      e. Locate the nearest Genius Pay kiosk and navigate via Google Apps

      f. Download an account statement for your Adani Electricity Account

      g. Chat with our Digital Assistant – ELEKTRA

      h. Opt-in for WhatsApp services

  • Where can I download this new mobile app from?

      a. The app is available for download on the iOS Appstore as well as the Google Playstore.

      b. In case, you already have the old app installed on your phone:

        i. Android Users: Please update the existing app

        ii. iOS users: Please uninstall the old app and install the new app, by visiting the AppStore

  • I am already a registered user of the old app. Do I need to register again in the new app?

    No. In case, you are already a registered user of the app you need not re-register. Once you login to the new app, please enter your registered mobile no. and click on the "Login" button. You will be provided an option to login using an OTP sent to your registered mobile no. or via the 5-digit PIN.

  • I have multiple Adani Electricity accounts. Can I access the details of all my accounts via a single login?

    Yes. You can access the details of your multiple Adani Electricity accounts, using a single login. Multiple Accounts can be added under the same login by clicking on the "Add Connection" option on the home screen of the app.

  • Can I make a part payment via the mobile app?

    Yes. You can make a part payment via the mobile app. The amount displayed is editable. Just mention the amount you wish to pay and make the payment using the payment gateway of choice.

  • I have made a payment via the app, however, the payment is not visible in the "Payment History" of the app. Is my payment successful?

    Once an online payment is made via the app, an acknowledgment of the same is displayed. Details of the payment made will be seen under the "Mobile App Payment Log" in the app. Once the payment has been successfully accounted for, against your Adani Electricity account, the payment will be visible under the "Payment History" section. Subsequently, you will also be able to download a payment receipt for the same.

  • I am unable to submit my meter reading via the app. It shows me the next meter reading date. How can I submit my reading?

    In case, an AEML employee has already noted your meter reading, a message will be displayed stating that the same has been done. The next date on which the meter reading needs to be submitted, will be displayed. This check has been put in place, to avoid duplication of meter reading submission, which might result in billing issues.

  • Can I download my bill copy via the app?

    Yes. You can download copies of your last 6 bills, including the latest bill generated. The download can be done via the "Bills" section in the app.

  • I am facing an issue with the login / registration / specific feature of the app. I need assistance

    To report an issue with the app please use the following options:

    • If you are NOT logged in: “Report App related Issue” tab on the login screen OR
    • If you are already logged in: “Report App Feedback” under the “My Profile” tab. Our representative shall look into the highlighted issue and get back to you with the required solution, within 3 working days. You should receive the details over the e-mail ID mentioned.
  • I want to redeem my Electric Smiles. How can I do that?

    You can redeem your Electric Smiles through the Adani Electricity mobile app and access the "Electric Smiles" rewards programme. To get more details on the redemption procedure, please click here.