Digital Services for you
Dear Valued Customers, due to Covid-19 precautionary directives our Customer Care Centres/Bill Payment Centres/Meter Reading/Bill Distribution etc which require human interface will be closed till further notice and only critical services like power supply restoration will continue for your convenience.
Practice Direction issued by the Regulator - 26th March 2020 MERC Click here
Practice Direction issued by the Regulator 9th May 2020- MERC Click here
Practice Direction issued by the Regulator 21st May 2020- MERC Click here
Multi Year Tariff - Click here
We request you to use only following digital modes to reach us while you stay at home
You can register supply interruption complaints and check restoration status via:
- WhatsApp: 95945 19122. Say "Hi" on the chat window to initiate self-help.
- Missed Call via your registered no. at 18005329998 for registering no-supply complaints.
- SMS Power
to 7065313030 for registering no-supply complaints.
We solicit your support in enabling social distancing. This will help us serving better and will also support us in your comfortable stay at home, which is the need of the hour in these difficult times.
Stay Safe! Stay Healthy!